Privacy Policy

1. Who We Are

Generacademia Research Solutions (OPC) Pvt. Ltd. (“we”, “us”, or “our”) is an academic research and consultancy firm. Our registered office is in India. This Privacy Policy explains how we collect, use, share, and protect information about visitors to our website and clients who engage our services.

2. Information We Collect

• Contact information — name, email address, phone number, and institution/organisation when you fill out a contact or inquiry form.
• Service inquiry details — research topic, field of study, timelines, and any other information you voluntarily provide.
• Usage data — pages visited, browser type, device information, and referring URLs collected automatically via cookies and analytics tools.
• Communications — email correspondence and WhatsApp messages you send to us.

3. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To send service-related communications, updates, and follow-ups.
• To improve our website, services, and user experience.
• To comply with applicable legal obligations.
• To send promotional materials only where you have given consent, with an option to opt out at any time.

4. Cookies

We use essential cookies to ensure the website functions correctly. Analytics cookies (e.g., Google Analytics) may be used to understand how visitors interact with our site. You can disable cookies through your browser settings; however, some features may not function correctly without them.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information with trusted third-party service providers (e.g., email services, analytics platforms) strictly for operating our business. All third parties are required to maintain confidentiality and comply with applicable data protection laws.

6. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected, or as required by law. Inquiry data is typically retained for up to 3 years unless a service relationship exists.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent to marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us at info@generacademia.com.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.

10. Contact Us

For any privacy-related queries, please contact:
Generacademia Research Solutions (OPC) Pvt. Ltd.
Email: info@generacademia.com